Remember the acrostic below
🆃 like 🆃ruth 👮
Truth has to be the norm;
You have to practice Integrity and Managed Transparency (disclose appropriately)
🆁 like 🆁esonate 🔊
Empathize, Clarify & Assure connection.
Does my interlocutor has a body language I like, does he/she take time, rephrase?
🆄 like 🆄nderstand 🧠
Relate to alternative perspectives.
Does my interlocutor understand me, is he/she like me?
🆂 like 🆂ensitive 💗
Hear thoughts & feelings;
Does my interlocutor hear things?
🆃 like 🆃ransform ⚙️
Is my interlocutor willing to transform? To adjust? To apologize?