Graded assertiveness is a communication technique used in areas like aviationโ and healthcare๐ฉโโ๏ธ for raising safety concerns, one step at a time.
The person who is raising the concern asks a series๐ of questions that progressively become more direct.
An example of this is:
You might start with: a ๐๐ข๐ง๐ญ๐ก.
If you donโt get a response that satisfies your concern you might state: a ๐๐ซ๐๐๐๐ซ๐๐ง๐๐๐
If the issue is still unresolved it might be the time for a more direct: ๐๐ฎ๐๐ซ๐ฒ๐โโ๏ธ
You make: a ๐๐ก๐๐ซ๐๐ ๐ฌ๐ฎ๐ ๐ ๐๐ฌ๐ญ๐ข๐จ๐ง๐โโ๏ธ
You make: a ๐๐ญ๐๐ญ๐๐ฆ๐๐ง๐ญ๐จโ๐ซ
You give: a ๐๐จ๐ฆ๐ฆ๐๐ง๐๐ฎโโ๏ธ.
This is an example of how it would be used in aviation.
1 Hint:
โ๐โ๐๐ข๐๐ ๐กโ๐๐๐๐ ๐๐๐๐ ๐๐๐๐ ๐กโ๐๐ ?โย
2 Preference:
ย โ๐ผ ๐กโ๐๐๐ ๐๐ก ๐ค๐๐ข๐๐ ๐๐ ๐ค๐๐ ๐โฆโ
3 Query:
โ๐โ๐๐ก ๐๐ ๐ฆ๐๐ข ๐กโ๐๐๐ ๐ค๐ ๐ โ๐๐ข๐๐ ๐๐?โย
4 Shared suggestion:
โ๐๐๐ข ๐๐๐ ๐ผ ๐ โ๐๐ข๐๐โฆโ
5 Statement:
โ๐๐ ๐๐๐๐ ๐ก๐ ๐๐ ๐กโ๐ ๐๐๐๐๐๐ค๐๐๐โฆโ
6 Command:
โ๐ท๐ ๐กโ๐๐ ๐๐๐ค.โ
๐๐ข๐ญ๐ก ๐ฌ๐ฎ๐๐ก ๐ญ๐๐๐ก๐ง๐ข๐ช๐ฎ๐, ๐ฒ๐จ๐ฎ ๐ฌ๐ก๐จ๐ฎ๐ฅ๐ ๐๐ ๐๐๐ฅ๐ ๐ญ๐จ ๐ฌ๐จ๐ฅ๐ฏ๐ ๐ญ๐๐๐ฆ๐ฐ๐จ๐ซ๐ค ๐ฆ๐ข๐ฌ๐๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐๐๐ญ๐ข๐จ๐ง๐ฌ.
๐๐๐๐๐๐ญ๐ข๐ฏ๐ ๐ญ๐๐๐ฆ๐ฐ๐จ๐ซ๐ค ๐๐๐ฉ๐๐ง๐๐ฌ ๐ฎ๐ฉ๐จ๐ง ๐๐ฅ๐ฅ ๐ญ๐ก๐ ๐ฆ๐๐ฆ๐๐๐ซ๐ฌ of the team being able to assert their ideas and opinions.