Soft skills: what they are and how to develop them
What are soft skills?
Soft skills are the personality traits, behaviours, and interpersonal skills that we use to interact with other people.
Soft skills represent the top three missing skills amongst job applicants (SHRM).
Some fundamental soft skills for the workplace include creativity, persuasion, emotional intelligence, and collaboration.
Why are soft skills important?
Soft skills are vital to employers.
Effective communication under high stress, empathising or encouraging a team member who might be struggling, and working collaboratively to meet a deadline are all examples of soft skills that carry the highest importance to any organisation.
It can’t be replicated by artificial intelligence (AI).